Privacy Policy

Introduction

Allen Cards ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

We may collect information about you in various ways:

Personal Data

We collect personal information that you voluntarily provide when using our website, including:

• Contact information (name, email address, phone number, shipping address)
• Payment information (credit card details, billing address)
• Account information (username, password)
• Order history and preferences
• Communications with our customer service team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Browsing actions and patterns
• Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling orders
• Providing customer service and support
• Sending transactional emails (order confirmations, shipping updates)
• Sending promotional communications (if you've opted in)
• Improving our website and services
• Protecting against fraudulent transactions
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Functional cookies: Remember your preferences and settings
• Analytical cookies: Help us understand how visitors interact with our website
• Advertising cookies: Used to deliver relevant advertisements and track ad campaign performance

Third-Party Disclosure

We may share your personal information with:

• Service providers: Companies that provide services on our behalf (payment processors, shipping carriers)
• Business partners: Trusted third parties who help us operate our business
• Legal authorities: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access personal information we hold about you
• Right to correct inaccurate information
• Right to request deletion of your personal information
• Right to opt-out of marketing communications

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.